Terms and Conditions

Effective Date: April 21, 2025

ABN: 21 192 833 590

Welcome to 10HourLoop.com. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Overview

10HourLoop.com allows users to upload audio and video files to generate seamless, long-duration loops with optional crossfade and merging features. The service is delivered entirely online and is designed to help creators produce high-quality looping media without technical software.

2. Use of Service
  • You must be at least 13 years old to use the site.
  • You agree to use the service only for lawful purposes and in accordance with these terms.
  • You are responsible for all content you upload and generate using the platform.
3. User Content
  • You retain full ownership of the files you upload.
  • By uploading content, you confirm that you own or have the right to use the content for processing on our platform.
  • We do not claim ownership over your uploads and do not use your content for any purpose other than providing the service.
  • We reserve the right to remove content that violates applicable laws or these terms.
4. Intellectual Property

All website design, branding, underlying software, and services offered on 10HourLoop.com are the intellectual property of 10HourLoop.com or its licensors. You may not copy, reproduce, modify, or distribute any part of the platform without written permission.

5. Subscription and Payments
  • We offer a Free Plan with limited features.
  • Upgraded features are available through our Premium Plan ($4.99/month) or Annual Plan ($29.94/year).
  • Payments are securely processed via Stripe.
  • Subscriptions renew automatically unless cancelled. You can cancel your subscription at any time via your dashboard.
6. Output Usage
  • You may use the looped files you create for personal or commercial purposes (e.g., YouTube, streams, videos, meditation, etc.).
  • However, you are solely responsible for ensuring that the files you upload do not infringe on any copyright, trademark, or third-party rights.
  • 10HourLoop.com is not responsible for any misuse of the output by users.
7. Refunds

All monthly and annual purchases are non-refundable. However, if you believe you have a valid reason for a refund, you can contact us at support@10hourloop.com within 24 hours of your purchase to explain your situation.

You may cancel your subscription at any time through your account page at https://10hourloop.com/dashboard by clicking "Cancel Subscription". Your cancellation will take effect at the end of your current billing cycle, and you will not be charged for future periods.

Refunds are only issued in cases where there is a clear technical fault or error in the service provided (e.g., your file could not be processed due to a system error).

We reserve the right to review and approve all refund requests on a case-by-case basis.

If your refund is approved, it will be processed within 14 days, and the amount will be credited to your original method of payment.

8. Limitation of Liability

10HourLoop.com is provided "as is" and "as available."

We do not guarantee that the platform will be error-free, secure, or uninterrupted.

We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the service, including but not limited to loss of data or profits.

9. Account Termination

We reserve the right to suspend or terminate your access if you misuse the platform, upload unlawful content, attempt to abuse the system, or violate these terms.

10. Changes to the Service

We may update, change, suspend, or discontinue any aspect of the service at any time without notice.

11. Privacy

Your data is handled in accordance with our Privacy Policy, which outlines how we collect, use, and store your personal and uploaded data. Our payment processing is handled securely by Stripe.

12. Governing Law

These terms are governed by the laws of Australia.

Any disputes shall be handled in the appropriate jurisdiction within Australia.

13. Contact Us

If you have questions about these Terms and Conditions, billing, or refunds, please contact us:

📧 support@10hourloop.com

🌐 https://10hourloop.com