Privacy Policy

We collect the following types of information:

a) Personal Information

• Email address (if you sign up or contact us)
• Payment-related information processed via Stripe (we do not store your full credit card details)

b) Usage Data

• IP address, browser type, device information
• Pages visited, duration on site, and interaction data (collected via analytics tools like Google Analytics)

c) Uploaded Files

• Media files (e.g., MP3, MP4, WAV) you upload to create loops
• Files are stored temporarily and automatically deleted after processing or within a defined retention window (typically 24–72 hours)

We use your information to:

• Provide and improve the loop generation service
• Deliver your generated audio/video files
• Respond to support requests
• Process payments and manage subscriptions via Stripe
• Detect and prevent abuse or technical issues
• Comply with legal or billing requirements

We do not sell, rent, or share your personal information with third parties for advertising purposes.

All payments are handled securely through Stripe, our third-party payment provider.

Stripe may collect billing information (e.g., name, card details, billing address) required to process your transaction.

You can read Stripe's Privacy Policy here: https://stripe.com/privacy

We never store your full credit card information on our servers.

We use cookies to:

• Remember user preferences
• Track basic usage patterns
• Enable website functionality
• Improve performance and security

You can manage or disable cookies through your browser settings. However, disabling cookies may limit functionality.

We also use third-party analytics (like Google Analytics) to understand how users interact with our site and improve our service.

• Uploaded files are deleted within 24–72 hours after processing
• Saved loops available for future downloads (stored up to 30 days)
• Account and subscription-related data is retained as long as your account remains active
• You may request deletion of your personal data at any time (see Section 7)

We take security seriously. We use HTTPS encryption, secure servers, and access controls to protect your data.

However, no system is 100% secure. Please use strong passwords and do not share your account credentials with others.

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent for data use at any time
• File a complaint with your regional data authority (if located in the EU or California)

To exercise these rights, contact us at support@10hourloop.com

Our service is not intended for use by children under 13.

We do not knowingly collect data from minors. If we become aware that data from a child under 13 has been submitted, we will delete it promptly.

Our website may contain links to external websites or services. We are not responsible for the content or privacy practices of those third parties.

We may update this Privacy Policy periodically.

Changes will be posted on this page. If changes are significant, we will notify you via email or an on-site notice.

If you have any questions or requests regarding your privacy or this policy, contact us: